Our Story
About Medella Home Physio & OT
Since 2010, we have been dedicated to one simple mission: helping older adults regain their independence, mobility, and confidence in the comfort of their own homes.
We understand that for many, travelling to a clinic is difficult, stressful, or simply impossible. That is why we bring the clinic to you. Our team of expert physiotherapists and occupational therapists provide compassionate, professional rehabilitation across Hampshire, Dorset, and Wiltshire.
"I started Medella on a simple belief: that healing happens best at home."
Naomi Patrick
Clinical Director & Founder
800+
Patients Helped
5★
Google Rating
16+
Years Serving Our Community
Senior
Clinicians Only
19+
Avg. Years' Experience
Founded on Care and Compassion
Medella was founded by Naomi Patrick, a Chartered Physiotherapist who recognised a significant gap in care for older adults. After years of working in the NHS, she saw how stressful it was for patients with mobility challenges to travel to appointments — and how that stress often delayed their recovery.
She established Medella as a service focused entirely on home visits, starting in Ringwood and gradually expanding across Hampshire, Dorset, and Wiltshire. Today, our team includes both physiotherapists and occupational therapists, allowing us to offer comprehensive rehabilitation that addresses both physical recovery and practical independence.
Our core values remain unchanged. We believe that therapy is most effective when delivered in a familiar, relaxed environment. By seeing you in your own home, we can identify practical solutions to your daily challenges — whether that is navigating the stairs safely, getting out of a chair with ease, or walking to the local shop.
We do not just treat conditions; we help people live their lives to the fullest.
What Sets Our Service Apart
100% Home-Based Service
We eliminate the stress and difficulty of travel by bringing expert therapy directly to you.
Specialist, Experienced Team
Every therapist is a chartered, HCPC-registered professional with extensive experience in their field.
Collaborative Care (Physio & OT)
Our physiotherapists and occupational therapists work together to provide a holistic care plan.
Fully Vetted & Insured
Every team member is fully insured, CSP/RCOT members, and has undergone an enhanced DBS check.
"I contacted Medella Home Physio and OT in October on discovering my Uncle had developed an arm contracture whilst in a care home. Naomi was so helpful and after listening to my concerns recommended Kate. I cannot express what a difference Kate made to my Uncles life. Her care and compassion went over and above what she needed to do. She took time, often I think after the end of her working day to speak to me and keep me up to date with his care and condition. His quality of life improved with her involvement. She was able to teach the care staff ways to look after him to help minimise the pain he had and to give him back some autonomy. I wish every care home called employ a Kate to ensure that residents do not develop unnecessary contractures and are empowered to have some control back into their lives. Kate was able to advise, staff he eating, moving, exercises, positioning, correct equipment and so much more. I would like to express my heart felt thanks to Kate and highly recommend Medella as a company. Wendy."Wendy Metcalfe
Google Review
Our Values
Everything we do is guided by these principles.
Compassion
We treat every patient with the care and dignity we would want for our own family members.
Excellence
We maintain the highest clinical standards, with ongoing training and evidence-based practice.
Independence
Our goal is always to help you achieve lasting improvement, not to keep you in treatment indefinitely.
Meet Our Expert Team
Our team includes specialists in stroke recovery, neurological rehabilitation, elderly care, and orthopaedics — ensuring you receive the specific expertise you need. All therapists are HCPC registered, CSP/RCOT members, and Enhanced DBS checked.
Naomi Patrick
Clinical Director & Senior Physiotherapist
Physiotherapy
Julia Pervin
Senior Physiotherapist
Physiotherapy
Seena Thomas
Senior Physiotherapist
Physiotherapy
Sarah Grisenthwaite
Senior Physiotherapist
PhysiotherapyProfessional Standards You Can Trust
All our therapists are registered with the relevant professional bodies, ensuring you receive safe, effective, and ethical care.
HCPC Registered
All therapists
CSP & RCOT Members
Professional body membership
Enhanced DBS Checked
For your peace of mind
Where We Work
Our physiotherapists and occupational therapists provide home visits across Hampshire, Dorset, and Wiltshire. We visit patients in their own homes, in care homes, and in assisted living facilities.
Areas we regularly visit include: Southampton, Bournemouth, Poole, Salisbury, Ringwood, Christchurch, Lymington, Romsey, Wimborne, Ferndown, and the New Forest. Cannot see your location? Contact us — we likely cover your area.
See All Areas We CoverReady to Start Your Recovery at Home?
Contact us today for a free, no-obligation phone consultation. A senior therapist will listen to your situation and advise on how we can help.