Home Visits Across the New Forest
Home Physiotherapy & OT in the New Forest
We provide home physiotherapy and occupational therapy in the New Forest: private home visits across the entire New Forest National Park — from Lyndhurst and Brockenhurst to Lymington, New Milton, and the smaller villages in between.
You'll usually speak to Naomi, our Clinical Director, or another senior therapist. If we're with a patient, please leave a voicemail and we'll call you back.
No waiting list. First home visit usually within 2–7 days, often within 48 hours, depending on your location and therapist availability.
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From £60 a visit Initial assessment £120 · no GP referral needed. See all prices
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HCPC-registered & DBS-checked Avg. 21+ years experience
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All New Forest postcodes The first 5 miles from your therapist's base are free
Your New Forest Therapists
Meet the therapists who provide home visits throughout the New Forest. View all team members.
“Naomi has been providing regular physiotherapy for my Father following quite a severe stroke. Dad always looks forward to and enjoys Naomi's visits. She is very kind, calm, friendly and professional. I have always felt that his treatment was beneficial and the improvement in his movement since his stroke has been down to Naomi's expertise and encouragement.”
Our Services in the New Forest
New Forest Home Visit Pricing
The first 5 miles from your therapist's base are free; after that it's £2 a mile, measured one way. We'll confirm any travel cost before you book.
- Initial assessment usually 60–90 minutes
- £120
- 30-minute follow-up
- £60
- 45-minute follow-up
- £90
- 60-minute follow-up
- £120
You can arrange visits for a relative, and with their agreement we can send the invoice to you. There is no contract and no minimum number of visits. What to expect from your first home visit.
What Our Clients Say
Independent reviews from families we have helped. Read all 31 reviews.
“I had recently had a fall and addtionally was having difficulty with walking. This had resulted in a loss of confidence but after a course of exercises provided by Seena Thomas I have recovered my strength and I am walking better, and with confidence. Seena is a delightful person and highly professional, approachable and encouraging. I would not hesitate to recommended the services of Medella.”
After a hospital stay in the New Forest
Specialising in elderly rehabilitation, we help patients recover safely at home after discharge from Lymington New Forest Hospital or Southampton General.
Which hospital, and NHS rehabilitation once you are home
Most New Forest residents who need hospital care are admitted to University Hospital Southampton (Southampton General). On the western edge of the district — around New Milton, Barton on Sea and Bransgore — some are instead discharged from the Royal Bournemouth Hospital (University Hospitals Dorset), though community rehabilitation still follows the person's Hampshire GP.
Some patients step down to Lymington New Forest Hospital first, whose Deerleap ward provides stroke and general rehabilitation before the journey home. Once home, NHS community therapy from Hampshire and Isle of Wight Healthcare NHS Foundation Trust and reablement from Hampshire County Council take over. Intermediate care and reablement are short-term services, often lasting up to six weeks. Other NHS rehabilitation depends on assessed needs and the local pathway; ask your team what your discharge plan includes. Read the NHS explanation of intermediate care and follow-on support.
If you would like additional rehabilitation, we can provide it alongside or after an NHS episode and keep going at home for as long as it helps — working alongside any NHS or council care still in place, never cutting across it. Whether the goal is rebuilding strength and mobility after a fall or operation, or steadying confidence on the stairs, we carry the momentum forward. Many families find our guide to planning a hospital discharge a helpful place to start.
Our New Forest Service Area
We provide home visits across the entire New Forest National Park and its surrounding areas. We regularly support clients in towns and villages including Lyndhurst, Brockenhurst, Lymington, New Milton, Burley, Sway, Beaulieu, Ashurst, Minstead, and Boldre.
We also cover towns on the edge of the forest including Ringwood, Fordingbridge, Totton, and Christchurch. Our service area spans all SO40–SO43 and BH24–BH25 postcodes.
The oldest corner of Hampshire — and why that matters here
We understand that for residents in rural areas like Burley or Sway, travelling to a clinic isn't always possible.
The New Forest has the oldest age profile of any district in Hampshire. Around 29% of residents are aged 65 or over, and the median age is 51 — a decade above the figure for England as a whole. For a home-visit physiotherapy and occupational therapy practice, that shapes everything we do across the Forest.
It is also one of the most dispersed. Older adults are spread across dozens of villages — Burley, Sway, Minstead, Beaulieu, Boldre — many a long drive from Southampton and served by fewer and fewer rural bus routes; local dial-a-ride schemes exist precisely because those buses have gone. After a fall, an operation or a spell of illness, simply getting to an appointment can become the hardest part of recovery.
Bringing the therapist to the door removes that barrier entirely. We assess and treat on your own stairs, in your own bathroom, along the walk to your own kitchen — so every session works towards the way you actually live.
- +17% Rise in over-65s since 2011
- 1 in 3 Over-65s who fall at least once a year
Sources: ONS Census 2021; Hampshire County Council Joint Strategic Needs Assessment (Ageing Well).
Supporting New Forest Care Homes
We work closely with care homes across the New Forest including New Milton House and Belmore Lodge, delivering personalised one-to-one therapy and Moving & Handling training for staff to support resident safety. This list is not exhaustive — we visit care facilities throughout the district.
Near the edge or not shown? Ask: we can often still help.
Helpful Local Resources
Community & Social Support
- Age Concern New Forest (opens in a new tab) Befriending services, information, and support for older people across the district.
- Hope New Forest (opens in a new tab) Practical help, support groups, and community projects.
- New Forest District Council (opens in a new tab) Official information on support, benefits, and services for older people.
Health & Memory Support
- Parkinson's New Forest Branch (opens in a new tab) Activities, friendship, and information for people affected by Parkinson's.
- Memory Works (opens in a new tab) Cognitive stimulation therapy groups for people with mild to moderate dementia.
- Older People's Mental Health (Hampshire & IoW Healthcare) (opens in a new tab) NHS memory and mental health support for older people.
FAQs About Our New Forest Service
Do you cover the entire New Forest National Park?
Yes, our therapists cover the whole New Forest area, including all the major towns like Lyndhurst, Brockenhurst, and Lymington, as well as smaller, more remote villages like Burley, Sway, and Beaulieu. Coverage is subject to therapist availability.
Can you help with recovery after Lymington New Forest Hospital?
Yes. We frequently support clients transitioning home after a stay at Lymington Hospital or Southampton General. Our therapists specialise in creating rehabilitation plans to restore strength, confidence, and independence.
Do I need a GP referral to book a home visit?
No, you do not need a GP referral to book a home visit with Medella. You can contact us directly to arrange a free, no-obligation phone call to talk through your needs. If your GP or consultant has recommended physiotherapy or occupational therapy, tell us so we can coordinate your care.
What conditions do you commonly treat in the New Forest?
We treat a wide range of conditions, with a focus on elderly rehabilitation. This includes recovery after falls, post-surgery rehab for hip and knee replacements, stroke recovery, respiratory conditions like COPD, and ongoing management for long-term conditions like Parkinson’s and MS.
How much does a home visit in the New Forest cost?
Initial assessments are £120 (usually 60–90 minutes) and include a thorough evaluation plus a written treatment plan; follow-up sessions start from £60. View our full price list for session lengths and travel costs.
Which hospital will I be discharged from in the New Forest?
It depends where in the district you live and which service treated you. Most New Forest residents are admitted to University Hospital Southampton (Southampton General), while those on the western edge — New Milton, Barton on Sea and Bransgore — may instead be treated at the Royal Bournemouth Hospital. Some patients then move to Lymington New Forest Hospital, whose Deerleap ward provides stroke and general rehabilitation, before returning home. Wherever you are discharged from, we can discuss home physiotherapy or occupational therapy for your return home. First home visits are usually available within 2–7 days, depending on your location and therapist availability. With your permission, we can work alongside any NHS or council rehabilitation already arranged.
Information from Medella Home Physio & OT. Clinical director: Naomi Patrick. Last updated .
Need Home Physio or OT in the New Forest?
Call to discuss your needs, or send an enquiry to arrange your visit.
If we're with a patient, please leave a voicemail and we'll call you back.
Mon-Sun, 8am-8pm