For Patients & Families
Home Physiotherapy & OT For Your Parent or Loved One
If you're worried about a parent or loved one's mobility, balance, or ability to cope safely at home, you're not alone.
You'll usually speak to Naomi, our Clinical Director, or another senior therapist. If we're with a patient, please leave a voicemail and we'll call you back.
No waiting list. First home visit usually within 2–7 days, often within 48 hours, depending on your location and therapist availability.
-
From £60 a visit Initial assessment £120 · no GP referral needed. See all prices
-
HCPC-registered CSP & RCOT members · DBS-checked
-
Home visits across Hampshire, Dorset and the edge of Wiltshire
What Families Say About Us
Hear from families who have trusted us with their loved one's care.
“Our father aged 98 had a fall and fractured his leg. When he came out of hospital he was advised to have regular physiotherapy to get him walking again. Seena worked with him on a regular basis for about 3 months and our father can now get around on his own again. …”
“I cannot recommend Medella Home Physiotherapy highly enough. From the initial quick response from my enquiry through to the amazing treatment and support given to my mum. … Just a fantastic team and company. Thank you.”
How Our Home Visits Can Help
Many families contact us when they notice their loved one struggling after a fall, hospital stay, or simply the gradual effects of ageing. Our compassionate, HCPC-registered therapists visit at home to help them regain strength, confidence, and independence.
Regain Strength & Confidence
After a fall, illness, or hospital stay, it's common to lose confidence. Our physiotherapists use targeted exercises and hands-on treatment to rebuild strength, improve walking, and restore your loved one's belief in their own ability.
Improve Safety at Home
Our occupational therapists assess your loved one's home for hazards and recommend practical changes. From grab rails to better lighting, we help make the home a safer place to live independently.
Manage Long-Term Conditions
Living with a condition like Parkinson's, dementia, arthritis, or COPD doesn't mean giving up independence. We help your loved one maintain their abilities and adapt to changes with ongoing, expert support.
How It Works
-
Initial Phone Call
Call or send an enquiry for a free, no-obligation chat. You'll speak directly to a senior clinician who will listen to your concerns, ask the right questions, and explain honestly whether we can help. No referral needed.
-
In-Home Assessment
A qualified therapist visits your loved one at home to carry out a thorough assessment. We look at their mobility, strength, daily routines, and home environment — all in their own familiar surroundings.
-
Tailored Home Therapy Sessions
We create a personalised treatment plan with clear goals. Regular sessions focus on exercises, hands-on treatment, and practical strategies — all tailored to your loved one's needs and pace.
For more on each step, see what to expect from your first home visit.
Common Questions from Families
How quickly can you see my parent?
No waiting list — first home visits are usually available within 2–7 days, depending on your location and therapist availability. If your loved one has just been discharged from hospital or has had a fall, let us know so we can discuss their needs and confirm the earliest suitable appointment.
Do we need a doctor's referral?
No. You can contact us directly to arrange a home visit — no GP referral is needed. We can liaise with your loved one's GP, consultant, or hospital team afterwards if that would be helpful.
Are your therapists vetted?
Absolutely. Every one of our therapists is registered with the Health and Care Professions Council (HCPC), a member of either the Chartered Society of Physiotherapy (CSP) or the Royal College of Occupational Therapists (RCOT), and holds an enhanced DBS check. They are fully insured and have extensive experience working with older adults in home settings.
My loved one has dementia. Can you still help?
Yes. Our therapists have specialist experience working with people living with dementia. We adapt our approach to your loved one's needs, using familiar routines and gentle encouragement. We also work closely with family members and carers to provide strategies that help between visits. Learn more on our dementia care page.
Worried About a Loved One?
You don't have to manage alone. Call or send an enquiry for a free, friendly conversation about your loved one's situation. We'll listen, answer your questions, and explain how we can help — with no obligation and no pressure.
If we're with a patient, please leave a voicemail and we'll call you back.
Mon-Sun, 8am-8pm