Frequently Asked Questions

No. You can contact us directly to arrange a home visit — no GP referral needed. We can liaise with your GP afterwards if you wish.

Yes, absolutely. We strongly encourage family members or carers to be present, especially during the initial assessment. This helps everyone understand the treatment plan, learn how to support exercises at home, and be involved in goal-setting. Many families find it reassuring to meet the therapist who will be visiting their loved one.

No — you can self-refer directly to us. There's no need for a GP letter or consultant referral. However, if your GP or consultant has recommended physiotherapy or occupational therapy, please let us know so we can coordinate your care appropriately.

No, you do not need a GP referral to book a home visit with Medella. You can contact us directly to arrange a free phone consultation to discuss your needs.

Physiotherapy and occupational therapy follow-up sessions start from £60 for 30 minutes. Initial assessments are £120. The first 5 miles of travel are free. Visit our prices page for full details.

We invoice monthly in arrears — you receive all your therapy for a calendar month and we send an invoice at the start of the following month. You can pay by bank transfer, card, direct debit via GoCardless, or cheque. See our pricing page for full details, or pay an invoice online.

Physiotherapy focuses on movement, strength, balance, and physical function. Occupational therapy focuses on daily living skills, home safety, and equipment to help you stay independent. You do not need to decide which you need before contacting us: tell us what is difficult, and our clinical team will advise whether physiotherapy, occupational therapy, or a combination may be appropriate.

We provide home visits across Hampshire, Dorset, and Wiltshire. Our core service areas include Bournemouth, Poole, Christchurch, Southampton, Salisbury, Ringwood, Ferndown, Wimborne, and the surrounding towns. The first 5 miles of travel are free, with additional mileage at £2 per mile. If you're unsure whether we cover your location, contact us or view our full coverage area.

We typically arrange an initial assessment within a week of your first call. For hospital discharge or urgent rehabilitation needs, we can often arrange an expedited assessment within 48 hours — just let us know when you call.

We are a self-pay service and don't work directly with insurance companies. However, most insurers will reimburse you for part of the cost if you submit a claim yourself. We provide fully itemised invoices for this purpose. Cash plan policies (SimplyHealth, Medicash, WPA) are particularly straightforward. See our pricing page for more details on insurance and funding options.

The initial home assessment is approximately 60-90 minutes. This allows time for a thorough evaluation, discussion of your goals, and creation of your treatment plan. Follow-up sessions are typically 30 or 45 minutes, depending on what you need. Your therapist will recommend the right session length during your initial assessment.

Yes. All therapists are HCPC registered. Physiotherapists are CSP members; OTs are RCOT members. Everyone is Enhanced DBS checked.

We understand plans change. To avoid a charge, please provide at least 48 hours' notice. Cancellations with 24-48 hours' notice incur a £30 fee; less than 24 hours or missed appointments are charged at £60 plus travel costs. Contact your therapist directly or call us to reschedule.

No. Our pricing is transparent. The only additional costs are for travel beyond 5 miles or for specialist reports or equipment — all of which are discussed and agreed with you in advance. The prices on this page are exactly what you'll pay.

We don't work directly with insurers because they pay standard rates that don't reflect the experience of our therapists or the cost of home visits. However, most insurers will agree to reimburse you for part of the cost. We provide fully itemised invoices that you can submit for reimbursement. Cash plan policies (SimplyHealth, Medicash, WPA) are particularly straightforward.

We send invoices monthly in arrears. You receive all your therapy for a calendar month, and we send an invoice at the beginning of the following month. You can pay via bank transfer, card, direct debit, or cheque. Pay an invoice online.

Physiotherapy focuses on physical mobility, strength, balance, and pain management. Occupational therapy (OT) focuses on the practical side of daily living — helping you adapt your home and find easier ways to perform tasks like washing, dressing, and cooking so you can remain independent.

Yes. We provide physiotherapy to residents in care homes across Hampshire, Dorset, and Wiltshire. We work alongside care home staff to deliver dedicated, one-to-one therapy. Learn more about our care home service.

Yes — completely. There's no charge for the clinic chat, no obligation to book anything afterwards, and no pressure to buy from Rapid Mobility. Medella's OTs run the session as a community advice service. If, after we've chatted, it looks like a paid home visit would help, we'll tell you — and you can decide in your own time.

While physiotherapy focuses primarily on physical mobility, strength, and movement, occupational therapy takes a holistic view of the whole person — your environment, emotional wellbeing, cognitive needs, and personal aspirations. Our OTs identify the barriers to the activities that matter most to you, then find practical, meaningful ways to help you re-engage. This might involve adapting your home, teaching new strategies for daily tasks, or building rehabilitation around purposeful activities rather than generic exercises. Many patients benefit from both disciplines working together.

Just turn up. The clinic is drop-in only on every other Friday between 11am and 3pm — first-come, first-served. If we're already with someone when you arrive, you'll wait a few minutes. Calling ahead isn't required, but if you're travelling any distance, a quick call to 01425 490151 confirms we'll be there that day.

Yes. We can assess your home environment and recommend specific aids (such as grab rails, stairlifts, or specialist seating) to improve safety and comfort. We can also help source this equipment for you.

Each chat is usually 15–20 minutes. That's enough time to hear what's getting in the way of your daily routine, talk through practical options, and point you to the right next step. If your situation is complex and would benefit from a longer look, we'll suggest booking a paid home visit so you get the time you deserve.

Nothing is required, but a few things help if you have them:

• A short list of the daily tasks you're finding tricky.
• Any hospital discharge letter, recent assessment, or list of conditions.
• Photos of your home — especially the bathroom, stairs, or any space you'd like advice about. Phone photos are fine.
• A family member or carer who'll be involved in any next steps.

Medella's paid occupational therapy is home-visit only, so the easiest alternative is to book one of our OTs to come to you. Initial assessments are £120, follow-ups from £60. Call 01425 490151 for a free, no-obligation chat about what would suit your situation, or use our contact form.

Absolutely — please do. So much of what we discuss is easier with a family member or carer in the room: they'll often spot things you wouldn't think to mention, and they'll remember the practical recommendations more reliably than a tired note in a notebook. Carers, friends, and adult children are all welcome.

No. Rapid Mobility have kindly offered their space for the clinic, but the OT advice is from Medella and the two are completely separate. If you need a particular piece of equipment, we'll recommend what's right for you — and you're free to source it from wherever you like. The clinic carries no obligation to buy anything from anyone.

We'll be honest with you. A 15–20 minute drop-in chat is great for ideas, equipment guidance and signposting — but a full functional OT assessment, a written report, hands-on rehabilitation, or a detailed home environment review needs a proper home visit. If that's what would help, we'll explain why, what's involved, and what it would cost — then leave the decision entirely up to you.

This is one of the most common concerns we hear. The evidence is clear: gentle, controlled exercise actually helps arthritic joints. Strengthening the muscles around the joint reduces the load on the bone and cartilage, often leading to less pain over time. Your therapist will design a programme that is safe and appropriate for your current condition.

We are experts in communicating with people living with dementia. We do not give complex instructions. Instead, we use physical prompts, clear visual cues, and "mirroring" (doing the movement alongside them). We also focus on making sessions engaging and enjoyable rather than a chore.

It is rarely too late. Research shows that physical abilities can be improved even in people aged 90 and above. While the goal may not be running a marathon, we can almost always improve stability, confidence, and the ability to perform daily activities safely. Speak to us for honest advice on what is achievable in your situation.

A falls assessment is a comprehensive evaluation carried out at home by a physiotherapist and/or occupational therapist. The physio assesses physical factors — balance, leg strength, walking pattern, and coordination. The OT assesses environmental factors — trip hazards, lighting, bathroom safety, and daily routines. Together, this gives us the full picture of why falls are happening, or are likely to happen, and what to do about it.

Ideally within the first week of being discharged from hospital. Early intervention prevents stiffness from setting in, ensures you develop a correct walking pattern from the start, and reduces the risk of complications. Contact us before you leave hospital if possible — we can often arrange a first visit within days.

We can often arrange a first home visit within 48 hours of your call. If discharge is imminent, contact us as soon as possible — we can help prepare the home and have a therapist ready to visit shortly after the person arrives home. Early intervention produces the best outcomes.

Ideally within the first week of being home. You will have been given basic exercises in hospital, but guided, hands-on physiotherapy within the first 2-5 days of discharge makes a significant difference. The first 6 weeks are the golden window for regaining range of movement — early intervention prevents scar tissue from limiting your bend. Contact us before your operation if possible so we can visit within days of you returning home.

No, you can contact us directly. However, if you have a complex neurological history, we may ask (with your permission) to see discharge letters or scan results to ensure we build the safest possible plan for you.

Yes. Even when a condition cannot be reversed, physiotherapy can significantly improve comfort. Gentle positioning, breathing techniques, and hands-on treatment can ease pain, reduce breathlessness, and help maintain the ability to do meaningful activities for longer. Our focus shifts from rehabilitation to comfort and quality of life.

Ideally within the first week of being discharged. The first 6-12 weeks are the "golden window" for regaining range of movement, especially after knee replacements. Early intervention prevents stiffness from setting in and ensures you do not develop bad walking habits. Contact us before you leave hospital if possible so we can visit within days.

Our goal is to make you less breathless, not more. We start very gently, focusing on breathing control first. Any physical activity is introduced slowly and safely at your own pace. Over time, most patients find they can do more with less effort.

Ideally within the first week or two of being discharged. Early, supervised mobilisation prevents deconditioning and ensures you develop safe movement habits from the start. Contact us before you leave hospital if possible — we can visit within days of your return home.

As soon as your loved one is medically stable. The brain is most receptive to rehabilitation in the early weeks and months after a stroke. If they are about to be discharged from hospital, contact us before they come home so there is no gap between hospital and home therapy. That said, improvements can still be made months and even years post-stroke, so it is never too late to start.

If your dizziness is caused by BPPV (loose crystals in the inner ear), results can be dramatic. We can often resolve the spinning sensation in just one to three sessions using the Epley Manoeuvre. Other vestibular conditions may take longer and require a consistent exercise programme, but most patients notice improvements within the first few weeks.

No. You can contact us directly to arrange a home visit. We will liaise with your GP if needed as part of your care.

Yes, this is a central part of our role. We teach family members or paid carers how to safely assist with walking, transfers (getting out of bed or chairs), and exercises. This ensures rehabilitation continues safely even when we are not there. We also offer dedicated carer training and moving & handling sessions.

No. As a private service, you do not need a GP referral — you can contact us directly to book. However, we are happy to communicate with your GP or consultant to ensure a joined-up approach to your care.

Warning signs to watch for include "furniture surfing" (holding onto chairs and walls to walk), hesitation on stairs, shuffling feet, near-misses they brush off, or simply saying they feel unsteady. A change in confidence — going out less, avoiding the stairs, or being reluctant to walk unaided — is also a strong indicator. If any of these sound familiar, a home falls risk assessment can identify the specific causes before an injury occurs.

Most patients benefit from one to two sessions per week in the early stages, gradually reducing as strength and confidence improve. The exact frequency depends on your surgical approach, your progress, and your goals. There are no contracts — you can increase, reduce, or stop sessions at any time.

Yes. Many families use us to supplement NHS therapy when community waiting lists are long. We coordinate with NHS therapists, GPs, and hospital discharge teams, sharing progress notes with your consent. We step in where NHS provision has gaps — and step back when NHS services come on stream.

Most patients benefit from two sessions per week in the early stages (weeks 1-6), reducing to once per week as strength and range improve. Some people prefer more intensive input initially. There are no contracts — you can increase, decrease, or stop sessions at any point.

Absolutely. While we cannot cure a progressive condition, specialist therapy is vital for maintaining function. We focus on "maintenance and management" — keeping you strong, flexible, and independent for as long as possible to prevent deterioration. Many of our clients with Parkinson's or MS see us regularly over months or years.

We regularly support people who are bedbound. Our physiotherapists can help with positioning for comfort, gentle passive movements to prevent stiffness, and breathing techniques. Our occupational therapists can advise on pressure relief, equipment, and helping carers with safe repositioning.

Post-surgical rehab requires some hard work, and it can be uncomfortable to move a stiff joint. However, we never force pain. Our goal is to manage your discomfort while gently pushing your progress. We always work within your tolerance levels and adjust exercises as needed.

Yes. We are experienced in treating patients on long-term oxygen therapy. We can help you manage your tubing safely and maximise your mobility while on oxygen. Your therapist will work with your existing respiratory team to ensure a joined-up approach.

Usually only once you can perform an emergency stop without pain and are no longer taking strong painkillers — typically six weeks or more, depending on your procedure. Always check with your surgeon. We can help you build towards this milestone as part of your rehabilitation plan.

Yes. Whether the stroke was caused by a clot (ischaemic), bleeding in the brain (haemorrhagic), or was a "mini-stroke" (TIA), our rehabilitation principles remain the same. We focus on your loved one's specific symptoms and goals. If their recovery requires speech therapy or dietetics, we can work alongside your existing NHS team or recommend private specialists.

Sometimes, briefly. Vestibular rehabilitation works by retraining the brain, which requires exposing it to the movements that trigger your dizziness. We always work at your pace, and while you might feel momentarily unsteady during the session, this is a sign the treatment is targeting the right area. The temporary discomfort is worthwhile — it means recovery is happening.

Yes. When arthritis flares up, complete rest can sometimes make things worse. We can guide you on the right balance of rest and gentle movement to get you through a bad patch, and adjust your programme accordingly.

This is common, and we never force it. If someone is agitated or unwilling, we adapt. "Exercises" might turn into a walk to the garden to look at the flowers, or gentle movement to their favourite music. Our goal is movement and safety, however we achieve it. Patience and flexibility are what set specialist dementia therapy apart.

Yes. We provide rehabilitation and support to residents in care homes across Hampshire, Dorset, and Wiltshire. We work alongside care home staff to deliver the dedicated, one-to-one therapy that busy staff may not have time for. Learn more about our care home service.

No intervention can eliminate all risk. However, research shows that targeted physiotherapy — particularly the Otago Exercise Programme — can reduce fall risk by up to 35% in older adults. Combined with home modifications from an occupational therapist, most families see a significant reduction in falls and near-misses, along with improved confidence and independence.

Most surgeons advise waiting at least six weeks before driving, though this varies depending on which hip was operated on and whether you drive an automatic or manual car. You must be able to perform an emergency stop safely. Your therapist can assess your readiness and advise on when it is safe to return to driving.

Post-hospital confusion (delirium) is very common in older adults, particularly after anaesthesia, infection, or a prolonged stay. Our therapists are experienced in adapting their approach for patients with confusion, and can coordinate with our dementia support service if ongoing cognitive difficulties are identified.

Most surgeons advise waiting at least 6 weeks after surgery, and only once you can perform an emergency stop safely. For left knee replacements in an automatic car, this may be sooner. Your therapist can assess your readiness and advise when it is safe to begin driving again. You should also check with your insurance provider.

Not always, but they often work best together. We usually recommend an initial discussion to see which discipline you need most right now. Many of our clients start with one and bring in the other later as their needs change. Our Clinical Director can advise on the best approach during your free phone consultation.

Yes. We work closely with GPs, district nurses, Macmillan nurses, hospice teams, and other palliative care professionals. With your consent, we share relevant information so that your loved one's care is fully coordinated. We complement — not replace — the excellent work of NHS and hospice services.

Most patients benefit from one to two sessions per week in the early stages, reducing as strength and confidence improve. The exact frequency depends on your surgery, your progress, and your goals. There are no contracts — you can increase, decrease, or stop sessions at any time.

No, you can contact us directly. However, for respiratory conditions it is often helpful if we can see your latest clinic letter or discharge summary to understand your medical history fully. This helps us tailor treatment safely to your specific condition.

Nerves heal much more slowly than muscle or bone. It is common for nerves to remain sensitive or "wake up" after pressure is removed, causing temporary tingling, numbness, or altered sensation. This usually improves over weeks to months. Neural mobilisation techniques, which our physiotherapists can teach you, can help speed this process.

This varies enormously depending on the severity of the stroke and the individual. The most rapid progress typically happens in the first three to six months, but meaningful improvements can continue well beyond that with regular therapy. We set clear, measurable goals and review progress regularly so you always know how things are going.

No. Our physiotherapists are trained to perform comprehensive vestibular assessments in your home, including specific diagnostic tests like the Dix-Hallpike test. You do not need a GP referral to see us. If we identify any signs that require further medical investigation, we will refer you to your GP immediately.

This varies depending on the severity of your condition and your goals. Some clients see significant improvement within 4--6 sessions, while others benefit from longer-term support. We will discuss a realistic plan during your first assessment.

Yes. We provide rehabilitation and support to residents in care homes across Hampshire, Dorset, and Wiltshire, including those living with dementia. We work alongside care home staff to deliver the dedicated, one-to-one therapy that busy staff may not have time for. Learn more about our care home service.

Not at all. We believe in functional rehabilitation. Your "exercises" might be practising standing up from your chair, walking to the front door, or stepping into the garden. Everything is tailored to your current ability and energy levels.

Rarely. We prioritise practical, low-cost solutions first. Safety often improves dramatically just by rearranging furniture, fitting brighter bulbs, securing rugs, or removing clutter. If equipment like grab rails or a perching stool would help, we explain exactly what's needed and where to get it — but the decision is always yours.

Common items include a raised toilet seat, a perching stool for the kitchen, a long-handled shoe horn, a sock aid, and grab rails for the bathroom. Our occupational therapist can assess your specific home and advise on exactly what you need. We do not sell equipment, but we tell you precisely what to buy and where to find it.

Absolutely. In fact, planning ahead produces the smoothest transitions. Call us before discharge and we can advise on preparing the home, recommend any equipment that should be in place, and arrange for a therapist to visit soon after the person arrives home. This reduces stress for everyone.

Common items include a raised toilet seat, a perching stool for the kitchen, a bed lever, and ice packs. Some patients also benefit from a long-handled shoe horn and a sock aid. Our OTs assess your specific needs during the initial visit and can recommend and source temporary equipment quickly. Most items are only needed for the first few weeks.

This depends on your condition and goals. For acute conditions like brain injury, we may work intensively over several weeks. For progressive conditions like Parkinson's or MS, many clients benefit from regular ongoing sessions to maintain function and adapt as things change. We will discuss a realistic plan during your first assessment.

We understand that time is precious. We prioritise palliative care referrals and aim to arrange a first visit as quickly as possible — often within a few days. Call us and we will do everything we can to help promptly.

Yes. We are a private service, but many patients use us to supplement their NHS care or because they need more frequent visits than the NHS can provide. We are happy to coordinate with your NHS discharge team, consultant, or GP. Many of our therapists also hold NHS positions.

NHS pulmonary rehab is excellent but is typically group-based at a clinic, with waiting lists. Our private respiratory physiotherapy at home offers one-to-one treatment, tailored to your specific condition and environment, starting within days rather than weeks. We work alongside the NHS — not instead of it — and some of our therapists also hold NHS respiratory positions.

Not necessarily. We can teach you how to sleep on your side safely using pillows between your knees to keep the spine in a neutral position. Finding a comfortable sleeping position is one of the most common challenges after spinal surgery, and practical positioning advice from an OT can make a significant difference.

Yes. Upper limb recovery is a core part of our stroke rehabilitation. Our physiotherapists use intensive, repetitive exercises to stimulate dormant neural pathways, while our occupational therapists work on the functional hand skills needed for daily tasks like eating, writing, and getting dressed. Progress depends on the extent of the damage, but most patients see meaningful improvements with consistent therapy.

It depends on the cause. BPPV often responds in one to three sessions. For vestibular neuritis or labyrinthitis, we typically recommend four to eight weeks of vestibular rehabilitation with weekly sessions. Meniere's disease and long-standing balance conditions may benefit from ongoing management. Your therapist will give you a clear idea after the initial assessment.

NHS community physiotherapy is excellent but often has long waiting lists and limited session numbers. Private home physiotherapy for elderly patients offers faster access, longer appointments, and continued support for as long as you need it. We work alongside the NHS — many of our therapists also hold NHS positions — and we can help coordinate your care.

No. You can contact us directly to arrange your first appointment — no referral is needed. However, if you have specific post-operative protocols from your surgeon, we will ask to see these so we can follow their instructions precisely. We are happy to coordinate with your NHS team, consultant, or GP.

We provide home visits throughout Hampshire, Dorset, and Wiltshire — including patients discharged from Southampton General, Royal Bournemouth, Poole Hospital, Salisbury District Hospital, and Lymington New Forest Hospital. Our areas include Southampton, Bournemouth, Poole, Salisbury, Ringwood, the New Forest, and surrounding towns and villages. View all areas we cover.

Yes. Many patients spend a few weeks in a residential or nursing home for convalescence after surgery. We visit you there to ensure your rehabilitation starts immediately, working alongside the care home staff. Once you return home, we continue your programme in your own environment.

We provide home visits across Hampshire, Dorset, and Wiltshire. This includes Southampton, Bournemouth, Poole, Salisbury, Ringwood, and the surrounding towns and villages.

Residential stroke centres offer intensive, inpatient programmes — typically for severe strokes requiring 24-hour supervision. Home-based stroke rehabilitation is designed for patients who are medically stable and living at home or in a care home. The advantage of home rehab is that you practise real-life tasks in your actual environment, which research shows accelerates neuroplasticity and functional recovery. Many families choose home physio and OT to continue progress after an inpatient stay, or instead of residential care when the stroke was mild to moderate.

Most families self-fund, paying per session with no contract. Some private medical insurance policies cover home physiotherapy — check with your insurer. If a solicitor or case manager is involved (for example, following a road traffic accident), we can provide treating therapist reports for medico-legal cases. See our full pricing for current rates.

Incorrect handling poses a significant risk of serious injury — particularly back injuries — to the carer, and can cause pain and distress to the person being moved. Generic training often doesn't account for the specific equipment, furniture, and room layouts in your home. Professional training tailored to your environment is the best way to protect everyone involved.

This is where our expertise is invaluable. An OT assessment looks at you, your environment, and your goals to recommend a solution that is tailored to your specific needs, ensuring it will be safe and effective.

An inappropriate chair can cause long-term harm. Without proper support, gravity causes the body to slump, leading to postural deformities, breathing difficulties, and pressure injuries. A professional seating assessment ensures the equipment supports your physical condition rather than worsening it — and provides the clinical documentation often required for funding.

Yes, completely. We assess the individual's mobility, the carer's ability, and the specific environment (narrow hallways, types of chairs, bathroom layout) to teach the most effective and safest techniques for your unique situation.

Yes. For major adaptations, local councils often require a clinical report from an Occupational Therapist to support an application for a Disabled Facilities Grant (DFG). We are experienced in providing these comprehensive assessments and reports.

We are an independent therapy service — we do not sell wheelchairs. We provide the wheelchair prescription and detailed specifications. We can recommend trusted suppliers for you to purchase from, or provide the clinical reports required for NHS wheelchair services, charity funding, or insurance claims.

A typical session lasts between 1.5 to 3 hours, which allows for a thorough assessment, practical demonstrations, and time for you to practice the techniques under our expert guidance until you feel confident.

No, we are an independent assessment service. This ensures our recommendations are completely impartial and based solely on what is best for your needs. We can, however, provide details of trusted local and national suppliers.

Yes. Preventing pressure sores is a major part of our assessment. We advise on appropriate pressure-relieving technology — from foam cushions to sophisticated air-cell systems — depending on your individual risk level, skin integrity, and how long you spend seated each day.

Yes. We offer team training sessions for care homes and residential facilities. Group training ensures consistent, safe practice across all staff members and can be delivered on-site at your facility.

Our initial OT assessment is £120 (60-90 min). This includes a comprehensive home visit, assessment of your needs, and detailed recommendations. See our full price list for details.

Wheelchair and seating assessments are specialist OT services. Pricing depends on the complexity of your needs — from straightforward manual wheelchair assessments to complex postural seating systems requiring detailed clinical reports. Contact us for a quote after a brief phone conversation about your situation.

We provide carer training across Hampshire, Dorset, and Wiltshire, including Southampton, Bournemouth, Poole, Salisbury, and surrounding areas. View all areas we cover.

We provide home adaptation assessments across Hampshire, Dorset, and Wiltshire, including Bournemouth, Southampton, Poole, Salisbury, Ringwood, Christchurch, and the New Forest. See all areas.

We provide wheelchair and seating assessments at home across Hampshire, Dorset, and Wiltshire. This includes Southampton, Bournemouth, Poole, Salisbury, Ringwood, and the surrounding towns. The first 5 miles of travel are free, with additional mileage at £2 per mile.

Yes, we cover all of Barton-on-Sea and surrounding villages including Milford-on-Sea, Hordle, Everton, and Lymore. We also serve nearby towns like New Milton and Lymington.

Yes, we cover Blandford Forum and the wider North Dorset area, including surrounding villages like Sturminster Newton, Pimperne, Spetisbury, and Milborne St Andrew. Please call us to confirm we can reach your specific address.

Yes, our physiotherapists and occupational therapists provide home visits throughout Bournemouth, including Southbourne, Boscombe, Westbourne, Winton, Moordown, Kinson, and all surrounding areas covered by BH1–BH10 postcodes.

Yes, our team provides home visits throughout Brockenhurst and all surrounding New Forest villages, including Sway, Beaulieu, Boldre, Pilley, Lyndhurst, and Lymington.

Yes, we do. Our team covers the corridor between Southampton and Winchester, including Otterbourne, Shawford, Compton, and the surrounding villages. If you're unsure whether we cover your address, please get in touch.

Yes, our physiotherapists and occupational therapists provide home visits throughout Christchurch, including Highcliffe, Mudeford, Burton, Somerford, and all surrounding communities covered by BH23 postcodes.

Yes, our physiotherapists and occupational therapists provide home visits throughout Eastleigh and all surrounding areas, including Fair Oak, Bishopstoke, Horton Heath, West End, Hedge End, Botley, and Bursledon. We cover all SO50 and SO30 postcodes.

Yes. Our physiotherapists and occupational therapists provide home visits throughout Fareham and the surrounding area, including Portchester, Stubbington, Hill Head, Titchfield, Locks Heath, Warsash, Park Gate, Sarisbury Green and Whiteley. We cover PO14, PO15 and PO16 postcodes, plus PO17 and nearby SO31 addresses. If you're not sure whether we reach your address, contact us and we can usually confirm straight away.

Yes, our physiotherapists and occupational therapists provide home visits throughout Ferndown and all surrounding areas, including West Moors, West Parley, St Leonards, and Verwood. We cover all BH22 postcodes.

Yes, our physiotherapists and occupational therapists provide home visits throughout Fordingbridge and all the surrounding villages, including Alderholt, Damerham, Godshill, Sandleheath, Breamore, and Woodgreen.

Yes, our physiotherapists and occupational therapists provide home visits throughout Highcliffe and all surrounding areas, including Walkford, Mudeford, Friars Cliff, and New Milton. We cover all BH23 and BH25 postcodes.

The towns shown are our main service hubs, but we cover many surrounding villages and estates too. Contact us to check — we can usually confirm coverage straight away.

Yes, our physiotherapists and occupational therapists provide home visits throughout Lymington and all surrounding villages, including Sway, Pennington, Boldre, Milford-on-Sea, Everton, and Hordle.

Yes, our physiotherapists and occupational therapists provide home visits throughout Lyndhurst and all the surrounding villages, including Ashurst, Minstead, Cadnam, Emery Down, and Bank.

Yes, our therapists cover the whole New Forest area, including all the major towns like Lyndhurst, Brockenhurst, and Lymington, as well as smaller, more remote villages like Burley, Sway, and Beaulieu. Coverage is subject to therapist availability.

Yes, our physiotherapists and occupational therapists provide home visits throughout New Milton and all surrounding areas, including Barton-on-Sea, Ashley, Hordle, and nearby Highcliffe.

Yes, our physiotherapists and occupational therapists provide home visits throughout Poole, including Parkstone, Broadstone, Canford Heath, Hamworthy, Sandbanks, Lilliput, Branksome, and all surrounding areas covered by BH12–BH17 postcodes.

Yes. Our team provides home visits throughout Ringwood and all surrounding villages, including Burley, St Leonards, St Ives, Ashley Heath, Poulner, Hightown, Blashford, and Ellingham. We also cover Fordingbridge and the wider New Forest.

Yes, our physiotherapists and occupational therapists provide home visits throughout Romsey and all surrounding Test Valley villages, including North Baddesley, Wellow, Nursling, Rownhams, Ampfield, and Braishfield.

Yes, our physiotherapists and occupational therapists cover Salisbury and the wider South Wiltshire area, including Amesbury, Wilton, Harnham, and the surrounding rural villages. Please contact us to confirm we can reach your address.

We cover the whole of South Hampshire, including Southampton, Eastleigh and Fareham, plus Chandlers Ford, Hedge End, Botley, Bursledon, Hamble, Totton, Whiteley, Park Gate, Locks Heath, Portchester and Titchfield. Choose your nearest town above for local information, or contact us and we'll confirm whether we reach your address.

Yes, many of our Southampton clients need support after a hospital stay. We specialise in post-discharge rehabilitation to help you regain strength, mobility, and confidence safely at home. We can often arrange a visit within 48 hours of your call.

Yes, absolutely. Our team covers the entire Totton area, extending out to Ashurst, Marchwood, and the edge of the New Forest. We are a mobile service, so we come to you.

Yes, our physiotherapists and occupational therapists provide home visits throughout Verwood and surrounding East Dorset villages, including Three Legged Cross, Cranborne, Alderholt, Edmondsham, and Woodlands. We cover all BH31 postcodes.

We cover Dorchester (including Poundbury, Charminster and Broadmayne), Weymouth (Chickerell, Upwey, Broadwey, Preston and Wyke Regis), the Isle of Portland (Fortuneswell, Easton and Weston) and Bridport (West Bay, Bradpole, Burton Bradstock and Symondsbury), plus the surrounding villages. Our service area spans the DT1–DT6 postcodes. We also visit Wareham and Purbeck — see below. If you're not sure whether we reach your village, contact us and we can usually confirm straight away.

Yes, our physiotherapists and occupational therapists provide home visits throughout Wimborne and all surrounding areas, including Corfe Mullen, Colehill, Broadstone, and Sturminster Marshall.

Absolutely. We frequently help clients transition home after a stay in Blandford Community Hospital or Dorset County Hospital. Our therapists focus on rebuilding the strength and confidence needed for daily life.

Absolutely. A large number of our Bournemouth clients require rehabilitation support after a hospital stay. We specialise in creating tailored programmes to help you regain strength and confidence safely at home. We can often begin sessions within 48 hours of your call. For more information about leaving hospital, see the UHD patient discharge guide.

Absolutely. We specialise in post-discharge rehabilitation to help you regain strength and confidence safely at home after leaving Lymington New Forest Hospital or Southampton General. We can often start within a few days of your call.

Absolutely. We specialise in post-discharge recovery. We can visit her at home within days of her return to help her regain confidence and mobility safely. Early intervention after hospital discharge can significantly improve outcomes.

Absolutely. We frequently help clients transition home after a stay at Christchurch Hospital or Royal Bournemouth Hospital. We specialise in creating tailored programmes to help you regain strength and confidence safely at home.

Absolutely. Many of our Eastleigh clients require rehabilitation support after a hospital stay at Southampton General or Spire Southampton. We specialise in creating tailored programmes to help you regain strength and confidence safely at home. We can often begin sessions within 48 hours of your call. Learn more about our post-hospital rehabilitation service.

Yes. Many people contact us after a hospital stay because they need extra rehabilitation at home. Whether you've been discharged from Fareham Community Hospital, Queen Alexandra Hospital in Cosham, or a Southampton hospital, we can help with mobility, strength, balance, falls prevention, and the confidence to manage day-to-day life again. We can usually arrange a first visit within a few days.

Absolutely. Ferndown is very close to Royal Bournemouth Hospital, and we frequently support patients with their rehabilitation at home after being discharged. We can often begin sessions within 48 hours of your call. Learn more about our post-hospital rehabilitation service.

Absolutely. We frequently help clients transition home after a stay in a community hospital like Fordingbridge Hospital or after discharge from Salisbury District Hospital. Our therapists focus on rebuilding the strength and confidence needed for daily life.

Absolutely. We frequently help patients transition home after a stay in Christchurch Hospital or Royal Bournemouth Hospital. Our therapists focus on rebuilding the strength and confidence needed for daily life. Learn more about our post-hospital rehabilitation service.

We always assign the nearest available therapist to keep costs low. The first 5 miles of travel from your therapist's base are free. Beyond that, travel is charged at £2 per mile. Many of our patients in core towns like Ringwood, Christchurch, Bournemouth, Southampton, and Poole pay little to no travel fees. See our pricing page for full details.

Absolutely. We work closely with discharge teams at Lymington Hospital and Southampton General. We specialise in creating tailored programmes to help you regain strength and confidence safely at home.

Absolutely. We frequently help clients transition home after a stay at Southampton General or Lymington New Forest Hospital. Our therapists focus on creating a personalised plan to rebuild strength and confidence.

Absolutely. We frequently support clients transitioning home after a stay at Lymington Hospital or Southampton General. Our therapists specialise in creating rehabilitation plans to restore strength, confidence, and independence.

Absolutely. We frequently help clients transition home after a stay at Lymington New Forest Hospital or Royal Bournemouth Hospital. Our therapists specialise in creating personalised post-hospital rehabilitation plans to help you recover your strength and confidence in your own home.

Absolutely. Many of our Poole clients require rehabilitation support after a hospital stay. We specialise in creating tailored programmes to help you regain strength and confidence safely at home.

Yes. Medella was founded in Ringwood and remains based locally. Our Clinical Director Naomi Patrick lives in the area, and we've served the Ringwood community since 2010. Many home physio providers cover Ringwood from a distance — we're genuinely local.

Absolutely. We frequently help clients transition home after a stay at Romsey Community Hospital, as well as larger acute hospitals like Southampton General. Our therapists specialise in creating tailored programmes to help you regain strength and confidence safely at home.

Absolutely. A significant number of our clients require rehabilitation after being discharged from Salisbury District Hospital (Odstock). We specialise in creating tailored treatment plans to help you regain your strength and confidence safely at home.

Yes. As well as the main towns, we regularly visit Hedge End, Botley, Bursledon and Hamble, and the Meon Valley villages of Bishop's Waltham, Wickham and Swanmore. Senior Physiotherapist Andrea McKee covers much of this patch. If you're not sure whether we reach your village, get in touch — we can usually confirm straight away.

Yes, our service area extends to Southampton suburbs and nearby towns including Eastleigh, Chandlers Ford, Totton, and Romsey. Contact us to confirm we cover your specific address.

Yes. Waiting times for community physio can be long. You can instruct us privately to start your rehabilitation immediately while you wait for NHS treatment, or to supplement the care they provide.

Absolutely. Many of our Verwood clients require rehabilitation support after a hospital stay. We specialise in creating tailored programmes to help you regain strength and confidence safely at home. We can often begin sessions within 48 hours of your call.

Yes. As well as the main west Dorset towns, we visit Wareham and the surrounding Purbeck villages (BH20), including Stoborough, Sandford, Wool and Bere Regis. If you live further into Purbeck and aren't sure whether we reach you, get in touch — we can usually confirm coverage and travel quickly.

Absolutely. We frequently help clients transition home after a stay at Victoria Hospital, as well as Poole Hospital and Royal Bournemouth Hospital. Our therapists specialise in creating tailored programmes to help you regain strength and confidence safely at home.

Initial assessments are £120 (60–90 min). Follow-up sessions start from £60. The first 5 miles of travel are free. View our full price list.

In simple terms, a physiotherapist helps you improve your movement, strength, and balance — for example, learning to walk again after a hip replacement. An occupational therapist helps you manage daily tasks safely and independently — for example, finding new ways to get dressed or preparing a meal.

No, you can book our services directly without a referral. We always aim to work collaboratively with your GP or hospital consultant and will liaise with them when appropriate to ensure seamless care.

Initial assessments are £120 (60–90 min). Follow-up sessions start from £60. The first 5 miles of travel are free. View our full price list.

The first visit is a comprehensive initial assessment lasting up to 60 minutes. Your therapist will discuss your goals, assess your mobility and home environment, and design a bespoke treatment plan tailored to your needs. Learn more on our what to expect page.

No. You can contact us directly — no GP referral is needed. We'll ask about your situation and advise whether physiotherapy, occupational therapy, or both is likely to help most.

Our OTs are experts in helping you live safely and independently. They can assess your home for fall hazards, recommend specialist equipment like grab rails or shower seats, and help you find new ways to manage daily tasks like cooking or getting dressed. Learn more about occupational therapy.

Our occupational therapists are experts in home safety. They can perform a full assessment to identify fall hazards, recommend modifications like improving lighting or removing rugs, and advise on equipment such as grab rails, shower seats, or stairlifts to make your home as safe as possible.

The first session is a comprehensive assessment where your therapist will listen to your concerns, assess your mobility and home environment, and discuss your personal goals. From there, they'll create a tailored treatment plan and provide initial advice and exercises. Learn more about what to expect from your first visit.

Yes. We provide physiotherapy and occupational therapy in private homes, care homes, and residential settings across all our coverage areas. If you're a care home looking for therapy services, we'd be happy to discuss how we can help.

We aim to offer appointments within 24–48 hours to patients in Lymington, Pennington, and Sway — often much faster than NHS waiting lists. This is especially important if you've recently been discharged from hospital.

Our OTs can be invaluable for dementia care. They can help establish safe daily routines, simplify tasks to reduce frustration, assess the home for potential hazards, and provide strategies and equipment to help manage memory challenges, keeping your loved one safer and more independent.

We treat a wide range of conditions, with a focus on elderly rehabilitation. This includes recovery after falls, post-surgery rehab for hip and knee replacements, stroke recovery, respiratory conditions like COPD, and ongoing management for long-term conditions like Parkinson's and MS.

In simple terms, a physiotherapist will help you improve your movement, strength, and balance — for example, walking again after a hip replacement. An occupational therapist will help you manage daily tasks safely and independently — for example, finding new ways to get dressed or preparing a meal.

No. You can contact us directly — no referral is needed. Simply call for a free telephone consultation with our Clinical Director, who will advise whether physiotherapy or occupational therapy is right for your situation.

For many of our clients, home is the best place for rehabilitation. It removes the stress and difficulty of travel, and it allows our therapists to see your exact living environment. This means we can provide real-world advice and practice tasks that are directly relevant to you, such as navigating your own stairs or getting in and out of your favourite chair.

For the first visit, it's helpful to have a list of your current medications and any relevant hospital letters. Please also ensure there is a clear, well-lit space for the therapist to conduct the assessment, and wear comfortable clothing.

No. As a private practice, we don't need a GP referral — you can contact us directly and we'll usually arrange a first home visit within days. If you do have hospital or GP notes, sharing them helps your therapist plan, but they aren't required to get started.

We have several therapists based in and around Southampton, so we have excellent local coverage. Most patients are seen within a few days of their first call — often sooner for urgent post-hospital discharge cases.

Yes, we have specialist neuro-physiotherapists who visit Totton. They are experienced in treating Stroke, Parkinson's Disease, and Multiple Sclerosis, helping to improve function and maintain independence.

Yes — supporting older adults home after a hospital stay is one of the things we do most. Whether your relative is coming home after a stroke, a fall or surgery at Dorset County Hospital in Dorchester, or after a rehabilitation stay at a local community hospital, we provide specialist home physiotherapy and occupational therapy. We work alongside NHS community services and can usually begin within days, with no GP referral needed.

Initial assessments typically last around one hour, allowing us to fully understand your needs, goals, and home environment. Follow-up treatment sessions are usually 30 to 45 minutes, though we also offer 60-minute sessions for more complex needs.

Initial assessments are £120 (60–90 min). Follow-up sessions start from £60. The first 5 miles of travel are free. View our full price list.

Private physiotherapy means you can access treatment immediately without a GP referral or NHS waiting list. You choose when and where your sessions take place, and our therapists can spend more time with you during each visit. This type of domiciliary physiotherapy — where the therapist comes to your home — is ideal for patients who find clinic visits difficult.

No, you can book directly without a GP referral. We're happy to liaise with your GP or consultant if needed to ensure coordinated care.

We operate 7 days a week, 8am–8pm. We can often accommodate specific timing requests depending on therapist availability. Please call us to discuss your needs.

No, you can book directly without a GP referral. We're happy to liaise with your GP or consultant if needed. If you have private health insurance, we recommend checking with your provider first, as they may require a referral to authorise your claim.

Yes. We provide physiotherapy and occupational therapy to residents in care homes, nursing homes and retirement living across Fareham and the surrounding area, subject to availability and the home's permission. We offer one-to-one rehabilitation as well as training and moving-and-handling support for care staff.

Most patients are seen within a week of their first call. We don't have waiting lists — when you contact us, we arrange a convenient time for your initial assessment as soon as possible.

No, you can book directly without a GP referral. We're happy to liaise with your GP, Lymington surgeries, or hospital consultant if needed to ensure coordinated care.

We aim to offer appointments within 24–48 hours to patients in New Milton, Barton-on-Sea, and surrounding areas — often much faster than NHS waiting lists. This is especially important if you've recently been discharged from hospital.

Initial assessments are £120 (up to 60 minutes) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most Poole patients pay no travel fee. View our full price list.

Yes. Our OTs are experts in assessing home environments for safety and independence. They can recommend grab rails, shower seats, stairlifts, and other equipment — and help you source these through local suppliers like New Forest Mobility Services or NHS provision where eligible.

We aim to offer appointments within 24–48 hours to patients in Romsey and the surrounding villages — often much faster than NHS waiting lists. This is especially important if you've recently been discharged from hospital and need prompt support.

Yes — supporting older adults home after a hospital stay is one of the things we do most. The first weeks after discharge are when hospital-acquired deconditioning and falls are most likely, and NHS community waiting lists can be long. We can usually begin home physiotherapy or occupational therapy within days, with no GP referral needed.

No, you do not need a GP referral to book a home visit with Medella. You can contact us directly to arrange a free phone consultation to discuss your needs.

No, you can book directly without a GP referral. We're happy to liaise with your GP or consultant if needed. If you have private health insurance, we recommend checking with your provider first, as they may require a referral to authorise your claim.

Yes — it's our particular strength in west Dorset. Home visits here are led by a senior physiotherapist with an MSc in Neurorehabilitation and more than 30 years' experience in stroke and neurological rehabilitation, including Parkinson's, MS and functional neurological disorder. We provide intensive, unhurried specialist rehabilitation at home — often continuing after NHS community therapy has ended.

We aim to offer appointments within 24–48 hours to patients in Wimborne and surrounding areas — often much faster than NHS waiting lists. This is especially important if you've recently been discharged from hospital and need prompt support.

Initial assessments are £120 (up to 60 minutes) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most Bournemouth patients pay no travel fee. View our full price list.

Initial assessments are £120 (60–90 min) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most Chandler's Ford patients pay no travel fee. View our full price list.

Initial assessments are £120 (up to 60 minutes) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most Christchurch patients pay no travel fee. View our full price list.

Initial assessments are £120 (60–90 min) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most Eastleigh patients pay no travel fee. View our full price list.

Initial assessments are £120 (60–90 min) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. The first 5 miles of travel from your therapist's base are free, then £2 per mile. View our full price list.

Initial assessments are £120 (up to 60 minutes) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most Ferndown patients pay no travel fee. View our full price list.

Initial assessments are £120 (60–90 min) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most Fordingbridge patients pay no travel fee as our therapists are local to the area. View our full price list.

Initial assessments are £120 (60–90 min) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most Highcliffe patients pay no travel fee. View our full price list.

Yes. We have local phone numbers for each region: Southampton, Bournemouth, Salisbury, or our main number. Visit our contact page for all phone numbers.

Initial assessments are £120 (up to 60 minutes) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most Lymington patients pay no travel fee. View our full price list.

Initial assessments are £120 (60–90 min) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most New Forest patients pay no travel fee. View our full price list.

Initial assessments are £120 (up to 60 minutes) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most New Forest patients pay no travel fee. View our full price list.

Initial assessments are £120 (up to 60 minutes) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most New Milton patients pay no travel fee. View our full price list.

Most Poole residents are discharged from one of University Hospitals Dorset's two main sites. Poole Hospital is now the major planned-care hospital, handling planned surgery such as hip and knee replacements, while Royal Bournemouth Hospital is now the major emergency hospital for the area, so falls, fractures and strokes are increasingly managed there. Some older patients spend time first in a rehabilitation bed at Alderney Hospital in Parkstone before going home. Once you are home, NHS community rehabilitation from Dorset HealthCare and reablement arranged by BCP Council are typically time-limited, usually to around six weeks (NICE NG74) — and we can continue your physiotherapy and occupational therapy at home after that, alongside any NHS care.

We typically arrange initial appointments within a few days. Because we're based in Ringwood, we have excellent availability across the BH24 area. Call us to check current availability.

Initial assessments are £120 (60–90 min) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most Romsey patients pay no travel fee. View our full price list.

Initial assessments are £120 (up to 60 minutes) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most Salisbury patients pay no travel fee. View our full price list.

Initial assessments are £120 (60–90 min) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. The first 5 miles of travel from your therapist's base are free, then £2 per mile. View our full price list.

Yes. We provide physiotherapy and occupational therapy to residents in care homes across Southampton. We work alongside care home staff to deliver dedicated, one-to-one therapy. Learn more about our care home service.

Initial assessments are £120 (60–90 min) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. View our full price list.

Initial assessments are £120 (60–90 min) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most Verwood patients pay no travel fee. View our full price list.

Initial assessments are £120 (60–90 min) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. The first 5 miles of travel from your therapist's base are free, then £2 per mile — and we'll always be clear about any travel cost before your first visit. View our full price list.

Initial assessments are £120 (up to 60 minutes) and include a thorough evaluation plus a written treatment plan. Follow-up sessions start from £60. Most Wimborne patients pay no travel fee. View our full price list.

Barton-on-Sea (BH25) sits on the Hampshire–Dorset border, so it depends on where you were treated. After an emergency admission, many residents here are cared for at the Royal Bournemouth Hospital, which is part of University Hospitals Dorset. Some planned procedures and community rehabilitation are arranged through Lymington New Forest Hospital. Because your care follows your GP registration, NHS community rehabilitation and reablement after discharge are usually organised locally and are typically time-limited, usually to around six weeks (NICE NG74). We can start at home as soon as you are discharged and continue for as long as it helps, working alongside any NHS or council support already in place.

Most Bournemouth patients are treated at the Royal Bournemouth Hospital, part of University Hospitals Dorset, which is now the area's major emergency hospital and the site where acute stroke care is centralised; planned care increasingly runs from Poole Hospital. After discharge, NHS community rehabilitation and reablement (through Dorset HealthCare and BCP Council) are usually time-limited to around six weeks. We can continue your physiotherapy or occupational therapy at home once that support ends, or alongside it.

Yes, we regularly visit care homes across Christchurch and Highcliffe. We work alongside care home staff to ensure residents receive dedicated one-to-one therapy to improve mobility and safety. Learn more about our care home services.

Most Ferndown residents are discharged from either Royal Bournemouth Hospital or Poole Hospital, the two acute sites run by University Hospitals Dorset. After discharge, short-term rehabilitation at home may come from Dorset HealthCare's community rehab team — with physiotherapy outpatient clinics locally at St Leonards Hospital — while reablement support is arranged through Care Dorset on behalf of Dorset Council. That NHS and council support is usually time-limited to around six weeks (NICE NG74), after which we can continue your physiotherapy or occupational therapy at home for as long as it is helpful.

It depends where in the district you live and which service treated you. Most New Forest residents are admitted to University Hospital Southampton (Southampton General), while those on the western edge — New Milton, Barton on Sea and Bransgore — may instead be treated at the Royal Bournemouth Hospital. Some patients then move to Lymington New Forest Hospital, whose Deerleap ward provides stroke and general rehabilitation, before returning home. Wherever you are discharged from, we can begin home physiotherapy or occupational therapy once you are back, working alongside any NHS or council rehabilitation already arranged.

Most older adults in Southampton are treated and discharged from Southampton General Hospital, run by University Hospital Southampton NHS Foundation Trust, which houses the Wessex Neurological Centre and the city's main stroke and rehabilitation services. More complex step-down rehabilitation sometimes continues at the Western Community Hospital in Millbrook. After discharge, NHS community rehabilitation and Southampton City Council's reablement service usually provide support at home — typically time-limited, often to around six weeks (NICE NG74). Once that period ends, our home-visit physiotherapists and occupational therapists can continue the work at home, alongside any NHS or council care already in place.

Most Totton residents are treated and discharged from Southampton General Hospital (University Hospital Southampton), which is just across the Redbridge causeway. Some patients spend a period of rehabilitation at Lymington New Forest Hospital first before returning home. Wherever you are discharged from, we can begin home physiotherapy or occupational therapy once you are back in Totton — either continuing your rehabilitation after NHS community support ends, or working alongside it.

Most Wimborne (BH21) residents are treated by University Hospitals Dorset — emergency care is now centred at the Royal Bournemouth Hospital, while planned surgery is at Poole Hospital. Victoria Hospital Wimborne, run by Dorset HealthCare, is the local community hospital, with inpatient beds, an older-people's ward and an on-site physiotherapy department, and is sometimes used for step-down care closer to home. After discharge, NHS community rehabilitation from Dorset HealthCare and reablement from Care Dorset (on behalf of Dorset Council) are typically time-limited, usually to around six weeks (NICE NG74). We continue rehabilitation at home once that support ends, alongside any NHS or council care already in place.