Home Visits Across Highcliffe
Home Physiotherapy & OT in Highcliffe
Medella provides home physiotherapy and occupational therapy in Highcliffe: private home visits across Highcliffe-on-Sea, Walkford, Mudeford, and Friars Cliff.
You'll usually speak to Naomi, our Clinical Director, or another senior therapist. If we're with a patient, please leave a voicemail and we'll call you back.
No waiting list. First home visit usually within 2–7 days, often within 48 hours, depending on your location and therapist availability.
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From £60 a visit Initial assessment £120 · no GP referral needed. See all prices
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HCPC-registered & DBS-checked Avg. 21+ years experience
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BH23 postcodes covered The first 5 miles from your therapist's base are free
Your Highcliffe Therapists
Meet some of the dedicated therapists who provide home visits in the Highcliffe area. View all team members.
“A very professional service. I had a fall and fractured my hip bone which required major surgery. My therapist is kind and has helped me make good progress with the exercises and my walking has really improved. I shall continue to use their service to help my recovery.”
Our Services in Highcliffe
We tailor our rehabilitation to your specific living environment — whether you live in a bungalow, a house with stairs, or a flat. Here are some of the conditions and situations where we can help:
Highcliffe Home Visit Pricing
The first 5 miles from your therapist's base are free; after that it's £2 a mile, measured one way. We'll confirm any travel cost before you book.
- Initial assessment usually 60–90 minutes
- £120
- 30-minute follow-up
- £60
- 45-minute follow-up
- £90
- 60-minute follow-up
- £120
You can arrange visits for a relative, and with their agreement we can send the invoice to you. There is no contract and no minimum number of visits. What to expect from your first home visit.
What Our Clients Say
Independent reviews from families we have helped. Read all 31 reviews.
“My elderly Mother was given a Physiotherapy Assessment by Catherine Case of Medella Home Physio & OT following a series of falls at home. … Catherine made a huge improvement to the quality of my Mother's Life during her last 18 months and I cannot thank her enough. …”
Continuing Your Recovery After Hospital
Highcliffe's acute hospital is the Royal Bournemouth (University Hospitals Dorset).
Which hospital, and NHS rehabilitation once you are home
Once you are home, NHS community rehabilitation is provided by Dorset HealthCare, with short-term reablement from BCP Council. Intermediate care and reablement are short-term services, often lasting up to six weeks. Other NHS rehabilitation depends on assessed needs and the local pathway; ask your team what your discharge plan includes. Because Highcliffe shares the Christchurch NHS pathway, our Christchurch page sets out the local hospitals and community services in full.
When that NHS support comes to an end but recovery is still ongoing, we continue the work at home — unhurried physiotherapy and occupational therapy for as long as it is helping. Our guide to what happens after a parent has a fall is a practical place to start.
Our Highcliffe Service Area
We provide home visits across all of Highcliffe-on-Sea and the surrounding communities, including Walkford, Mudeford, Friars Cliff, and the nearby town of New Milton.
We also cover nearby areas including Christchurch, Barton-on-Sea, and Bournemouth.
A Settled, Largely Retired Clifftop Community
Given Highcliffe's large retirement community, we specialise in helping older adults maintain independence — whether you live in a bungalow near the castle or an apartment closer to the high street.
Highcliffe sits at the eastern edge of the Bournemouth, Christchurch and Poole area and shares Christchurch's notably older age profile — well above the BCP average of about one in five aged 65 or over (21.6%, ONS Census 2021) and the England figure of 18.4%. It is a settled, largely retired clifftop community where many older adults intend to stay in their own homes.
That can make getting to appointments harder than it looks. The area's acute hospital, the Royal Bournemouth, sits on the far western side of the conurbation, a real distance from Highcliffe and Walkford by road or bus. For an older adult recovering from a fall, surgery or a stroke, the journey alone can be exhausting — which is exactly where a home visit helps.
Supporting Highcliffe Care Homes
We collaborate with local care homes to deliver personalised one-to-one therapy and expert staff training. Our team regularly supports residents at Highcliffe Nursing Home and Silverways Nursing Home. This list is not exhaustive — please contact us to arrange private physiotherapy support in your care home.
Near the edge or not shown? Ask: we can often still help.
Helpful Local Resources
Community & Social Groups
- Highcliffe Community Association (opens in a new tab) Central hub for local clubs, social events, and activities.
- Age UK Bournemouth, Poole & East Dorset (opens in a new tab) Advice, social connection, and services for older people.
- BCP Age Friendly Community (opens in a new tab) Local partners and initiatives supporting older residents.
Health & Carer Support
- PramaLife Memory Support (opens in a new tab) Memory Lane dementia groups and carer support across the Christchurch & East Dorset area.
- Carer Support Dorset (opens in a new tab) Information, support, and services for unpaid carers.
- BCP Council Adult Social Care (opens in a new tab) Official resource for adult social care and carer support.
FAQs About Our Highcliffe Service
Do you visit homes in Walkford and New Milton?
Yes, our physiotherapists and occupational therapists provide home visits throughout Highcliffe and all surrounding areas, including Walkford, Mudeford, Friars Cliff, and New Milton. We cover all BH23 and BH25 postcodes.
Can you help with recovery after Christchurch Day Hospital or the Royal Bournemouth?
Yes. We help people at home after attending the Day Hospital at Christchurch or a stay at the Royal Bournemouth Hospital. Our therapists focus on rebuilding the strength and confidence needed for daily life. Learn more about our post-hospital rehabilitation service.
Do I need a GP referral to book a home visit?
No, you do not need a GP referral to book a home visit with Medella. You can contact us directly to arrange a free, no-obligation phone call to talk through your needs. If your GP or consultant has recommended physiotherapy or occupational therapy, tell us so we can coordinate your care.
What should I expect during the first home visit?
The first session is a comprehensive assessment where your therapist will listen to your concerns, assess your mobility and home environment, and discuss your personal goals. From there, they’ll create a tailored treatment plan and provide initial advice and exercises. Learn more about what to expect from your first visit.
How much does a home visit in Highcliffe cost?
Initial assessments are £120 (usually 60–90 minutes) and include a thorough evaluation plus a written treatment plan; follow-up sessions start from £60. View our full price list for session lengths and travel costs.
Information from Medella Home Physio & OT. Clinical director: Naomi Patrick. Last updated .
Need Home Physio or OT in Highcliffe?
Call our Bournemouth area line to discuss your needs, or send an enquiry to arrange your visit.
If we're with a patient, please leave a voicemail and we'll call you back.
Mon-Sun, 8am-8pm