Free Occupational Therapy Advice Clinic in Poole

Yes — completely. There’s no charge for the clinic chat, no obligation to book anything afterwards, and no pressure to buy from Rapid Mobility. Medella’s OTs run the session as a community advice service. If, after we’ve chatted, it looks like a paid home visit would help, we’ll tell you — and you can decide in your own time.

Just turn up. The clinic is drop-in only on every other Friday between 11am and 3pm — first-come, first-served. If we’re already with someone when you arrive, you’ll wait a few minutes. Calling ahead isn’t required, but if you’re travelling any distance, a quick call to 01425 490151 confirms we’ll be there that day.

Each chat is usually 15–20 minutes. That’s enough time to hear what’s getting in the way of your daily routine, talk through practical options, and point you to the right next step. If your situation is complex and would benefit from a longer look, we’ll suggest booking a paid home visit so you get the time you deserve.

Nothing is required, but a few things help if you have them:

• A short list of the daily tasks you’re finding tricky.
• Any hospital discharge letter, recent assessment, or list of conditions.
• Photos of your home — especially the bathroom, stairs, or any space you’d like advice about. Phone photos are fine.
• A family member or carer who’ll be involved in any next steps.

Medella’s paid occupational therapy is home-visit only, so the easiest alternative is to book one of our OTs to come to you. Initial assessments are £120, follow-ups from £60. Call 01425 490151 for a free, no-obligation chat about what would suit your situation, or use our contact form.

Absolutely — please do. So much of what we discuss is easier with a family member or carer in the room: they’ll often spot things you wouldn’t think to mention, and they’ll remember the practical recommendations more reliably than a tired note in a notebook. Carers, friends, and adult children are all welcome.

No. Rapid Mobility have kindly offered their space for the clinic, but the OT advice is from Medella and the two are completely separate. If you need a particular piece of equipment, we’ll recommend what’s right for you — and you’re free to source it from wherever you like. The clinic carries no obligation to buy anything from anyone.

We’ll be honest with you. A 15–20 minute drop-in chat is great for ideas, equipment guidance and signposting — but a full functional OT assessment, a written report, hands-on rehabilitation, or a detailed home environment review needs a proper home visit. If that’s what would help, we’ll explain why, what’s involved, and what it would cost — then leave the decision entirely up to you.