Medella Home Physio & OT Reviews and Testimonials

As a small, family-run business, we deeply value word-of-mouth recommendations and appreciate every review shared by our clients. You can explore some of the wonderful feedback we’ve received on Google and Facebook. If you’ve had a positive experience with us, we’d be grateful if you could leave a review by clicking here for Google or here for Facebook.

Google Reviews

EXCELLENT

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Based on patient reviews

Facebook Reviews

Medella Home Physio & OT
Medella Home Physio & OT
5.0 ★★★★★
Based on Facebook Reviews

Medella Home Physio & OT
5.0
Based on 4 reviews
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Laura VivianLaura Vivian
08:43 09 Apr 25
From the start a really great efficient and helpful team. Seena visited my Step Dad to help with his dislocated shoulder and has worked wonders. The home visit side of things is really good and just what we needed. I would highly recommend this great company! Laura
Derek BirchDerek Birch
12:57 07 Dec 24
I contacted Medella Home Physiotherapy to help my friend . Seema arrived and did her assessment of what was needed to get him mobile again. The standard of her care and professional , warm and friendly techniques is high. He gained confidence that had long left him. She is very inspirational and firm with her very calm manner. Can only recommend this Company to anyone .Very professional service.
Albert MarshAlbert Marsh
21:55 03 Nov 24
Medella were highly rated and we were not disappointed. Noami sets her standards high . Resulting in a very professional and caring team.Catherine, our physio , provides motivation and optimism to just the right degree. Always assessing what can be achieved safely at each session and leaving her patients pleased with what's been achieved.Medella will not disappoint.
Carol RouseCarol Rouse
19:24 02 Oct 24
We have had exceptional support from Seena and Naomi caring for our 90 year old Dad. The weekly sessions have enabled Dad to stay in his u on an home and be independent. Recently following a fall the team rallied around and got additional support from Rapid Response to which we are amazed and thankful. Highly recommended every step of the way. Thank you to you all. CR
Susan TindalSusan Tindal
15:53 02 Oct 24
Debbie has been so supportive and really encouraging to my mum. She is always fresh and positive and has kept Mum active when the NHS gave up. I'm very grateful for her help. Mum enjoys her sessions.
Dave GlazebrookDave Glazebrook
16:18 05 Oct 23
The physio provided by Debbie is outstanding. I can't recommend the benefits of having a physio highly enough. After being told by a hospital physio that he would never walk again, after 4 weeks with Debbie my dad is now able to walk with assistance and is making huge progress
Kate FerreriKate Ferreri
12:19 03 Oct 23
I was very happy with the physiotherapy treatments received by Katy for my ankle fracture. I noticed improvements in my walking, balance and flexibility almost immediately. Katy was punctual, friendly and encouraging, and I found the home based service to by extremely convenient. I would definitely recommend this company.
Beverley NaidooBeverley Naidoo
17:29 11 Jun 23
My thanks to Seena whose exercises and calmness helped re-establish my confidence in walking after foolishly breaking my femur!
Trevor PickeringTrevor Pickering
15:05 04 Apr 23
Very good service very helpful an professional
Greg HarringtonGreg Harrington
14:54 06 Mar 23
I found Medella on the Internet after coming out of hospital following a major trauma which left me in a bit of a mess.
Debbie has worked very patiently getting me back to mobility and fitness.

I cannot recommend Medella enough and I am extremely grateful for their help with my recovery
karen ileskaren iles
17:24 05 Feb 23
Kind, caring, professional. Leanne came to visit my mum explained things clearly and offered good advice.
Thomas SargentThomas Sargent
19:57 27 Jan 23
As a long term sufferer of migraines I reached out to Debbie for acupuncture treatment. I had an understanding that acupuncture has been used to treat migraines but never felt it was for me. Debbie suggested giving it a go and this treatment has completely changed my understanding of my pain and how to manage it. Debbie is professional and great at tailoring the treatment to my very needs, by constantly reviewing and asking for feedback on my progression. I would highly recommend acupuncture and Debbie’s professional service.
I can highly recommend this wonderful HOME visiting Physiotherapy team. Naomi who takes your initial enquiry was brilliant. She took lots of time to listen to our situation and explained the services that they can provide. Once we decided to proceed a discussion is had with the team and the Physio best suited to the patient's needs is allocated. The team deal with both the mental and physical side of ill health which really helps. Our patient was in a pretty bad way and not in a position to travel so finding a home physio service was a godsend.Leah, our physio was wonderful, so kind, patient, respectful and understanding and really helped to move our patient forward after a very bad crushed vertebrae. Not only was she great on her visits but really supportive and helpful via email too. She really cares about the progression of the recovery and I am happy to say that our patient is really very well now.If you have someone young or old that needs great home physio, with efficient, caring, compassionate and highly skilled Physiotherapy then these are the people for you.Thank you so much Leah - you've been amazing.
Mary BeckMary Beck
08:31 03 Jul 19
I would highly recommend my physio called Alahna who has been totally professional with a very gentle approach to my exercises after my stroke. She is SO kind and has gone out of her way to help me.
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A Daily and Enjoyable Ritual with Clear Results

Thank you Medella! I was mostly bed-bound following a nasty ankle fracture when I Googled home physiotherapy near me. From the moment Naomi returned my call, I knew I had found the right match. She explained how Medella work, listened attentively, responded clearly and ensured a physiotherapist would contact me very soon, True to her word, Jo contacted me to arrange an initial visit including an assessment. From the moment of arrival, she was warm, professional, reassuring and very enabling. After each appointment, Jo emailed me a specific exercise programme which was measurable, achievable, relevant and targeted exactly what I needed including help with vestibular issues which had alarmed me. Jo responded promptly to my regular email updates providing me with further reassurance. I am now well on my way and, better still, continue with the exercises which are now a daily and enjoyable ritual with clear results! Thank you Jo, thank you Naomi. Given such high standards, professionalism other than dedicated commitment, Medella is assuredly highly recommended.

(Originally posted on Google Reviews)

C Belson

Highcliffe,United Kingdom

A Godsend When Our Patient Was in a Bad Way

I can highly recommend this wonderful HOME visiting Physiotherapy team. Naomi who takes your initial enquiry was brilliant. She took lots of time to listen to our situation and explained the services that they can provide. Once we decided to proceed a discussion is had with the team and the Physio best suited to the patient’s needs is allocated. The team deal with both the mental and physical side of ill health which really helps. Our patient was in a pretty bad way and not in a position to travel so finding a home physio service was a godsend. Leah, our physio was wonderful, so kind, patient, respectful and understanding and really helped to move our patient forward after a very bad crushed vertebrae. Not only was she great on her visits but really supportive and helpful via email too. She really cares about the progression of the recovery and I am happy to say that our patient is really very well now. If you have someone young or old that needs great home physio, with efficient, caring, compassionate and highly skilled Physiotherapy then these are the people for you. Thank you so much Leah – you’ve been amazing.

(Originally posted on Google Reviews)

Churchview Joinery S. & E.

A Holistic Approach That Made Such a Difference

My brother was diagnosed with Parkinsons 12 years ago, and as the condition progressed, he was not able to exercise and we knew he needed additional support. We found Medella on the internet and we were introduced to Debbie Jenkins. The Parkinsons condition affects people in different ways. After a few visits Debbie had established a great rapport with Christian. Each visit was tailored to his ability on the day .She devised programs that suited my brother , made them enjoyable and gave him a sense of accomplishment. He looked forward to the sessions and significant progress was made both in movement and self confidence. Debbie supported me and the other carers with suggestions of exercise programs and activities to use throughout the week . Debbie was a very good communicator and would update me about that week’s session or of any issues that might have arisen .I found this invaluable . When other professional support was needed to improve the care program for my brother, Debbie was there to give that advice or point us in the right direction. This holistic approach to physiotherapy made such a difference. I wish we had found you sooner . A big heartfelt thank you to Medella, the team and of course Debbie.

(Originally posted on Google Reviews)

A. Smith

From Initial Enquiry to Amazing Treatment and Support

I cannot recommend Medella Home Physiotherapy highly enough. From the initial quick response from my Enquiry though to the amazing treatment and support given to My Mum. Debbie has been inspirational in helping get her confidence back to be more mobile and start walking further with her exercises and support during each session. Just a fantastic team and company. Thank you ..

(Originally posted on Google Reviews)

R. Parker

Pushed Me Hard in a Good Way

My Mum-in-Law has really appreciated the lovely physios at Medella. She says they “push me hard in a good way” and have helped her maximise her mobility after a stroke.

(Originally posted on Google Reviews)

R. Murray

My Walking Has Really Improved

A very professional service. I had a fall and fractured my hip bone which required major surgery. Debbie is kind and has helped me make good progress with the exercises and my walking has really improved. I shall continue to use their service to help my recovery.

(Originally posted on Google Reviews)

B. White

Highly Recommend Every Step of the Way

We have had exceptional support from Seena and Naomi caring for our 90 year old Dad. The weekly sessions have enabled Dad to stay in his u on an home and be independent. Recently following a fall the team rallied around and got additional support from Rapid Response to which we are amazed and thankful. Highly recommended every step of the way. Thank you to you all. CR

(Originally posted on Google Reviews)

C. Rouse

The Light at the End of the Tunnel After My Fall

WOULD HIGHLY RECOMMEND THIS COMPANY, MY PHYSIO WAS SEENA SHE WAS THE LIGHT AT THE END OF THE TUNNEL AFTER BREAKING MY HIP & BADLY BRUISING MY KNEE AFTER A FALL. SHE GAVE ME THE CONFIDENCE TO DO ALL THE EXERCISES WITH GREAT RESULTS, WITHIN 3 MONTHS OF MY OP I WAS SWIMMING,TAKING LONG WALKS & DRIVING . THANK YOU SEENA FOR ALL YOUR HELP!

(Originally posted on Google Reviews)

Kirk

From My Driveway to 30 Minutes with a Rollator

I have just finished my course with physiotherapist Hannah. I have gone from only walking to the end of my drive to walking 30mins with rollator. Hannah has done marvels with me and I am so thankful. A first rate physio.

(Originally posted on Google Reviews)

A. Shambrook

Now Free of Pain at 86 Years Old

During what has been a terrible time for our family with Covid and losing our Mum, the wonderful Debbie has been fantastic in her care for my Dad. Always patient and caring and her knowledge of her profession is second to none. Dad was almost doubled over with sciatica and pain in his legs but Debbie’s gentle exercise suggestions have been fantastic. He’s now free of pain and at 86 years old, how many people can say that?!

(Originally posted on Google Reviews)

N. Humphriss

Support to Rebuild Strength and Movement After My Accident

Following a major accident I was discharged from hospital with a repaired but non functioning arm and leg. Found Medella Physiotherapy on a Google search and have been receiving treatment from Debbie Jenkins one of their physios with a great depth of knowledge.

She has been a tremendous support mentally and guiding me through various exercises to re-establish strength and movement. She has been liaising closely with the NHS physio service to provide a far greater range of treatment than the NHS can provide. Well worth the expenditure

(Originally posted on Google Reviews)

G. Harrington

A Gentle and Professional Approach After My Stroke

I would highly recommend my physio called Alahna who has been totally professional with a very gentle approach to my exercises after my stroke. She is SO kind and has gone out of her way to help me.

(Originally posted on Facebook)

M. Beck