Frequently Asked Questions (FAQs)

No, you do not need a referral from a GP or specialist to access our private therapy services. You can contact us directly to arrange an assessment.

The process begins with an initial phone call to discuss your needs. The first visit is then a comprehensive assessment where the therapist will get to know you, understand your challenges, and work with you to set meaningful goals for your recovery.

Home-based therapy is ideal for anyone who finds it difficult to get to a clinic. This is often older adults seeking to regain mobility and independence, but also includes individuals recovering from surgery or those with neurological conditions. Medella assists individuals, families, and case managers.