What Our Patients Say
As a family-run business, we are incredibly proud of our 5-star reputation. The feedback we receive from the people we help is the greatest testament to our team’s commitment to providing compassionate, expert care. Below you’ll find a selection of genuine reviews from our clients.
Google Rating
Families Supported
Facebook Rating
From Initial Enquiry to Amazing Treatment and Support
I cannot recommend Medella Home Physiotherapy highly enough. From the initial quick response from my Enquiry though to the amazing treatment and support given to My Mum. Debbie has been inspirational in helping get her confidence back to be more mobile and start walking further with her exercises and support during each session. Just a fantastic team and company. Thank you ..
(Originally posted on Google Reviews)
R. Parker
A Holistic Approach That Made Such a Difference
My brother was diagnosed with Parkinsons 12 years ago, and as the condition progressed, he was not able to exercise and we knew he needed additional support. We found Medella on the internet and we were introduced to Debbie Jenkins. The Parkinsons condition affects people in different ways. After a few visits Debbie had established a great rapport with Christian. Each visit was tailored to his ability on the day .She devised programs that suited my brother , made them enjoyable and gave him a sense of accomplishment. He looked forward to the sessions and significant progress was made both in movement and self confidence. Debbie supported me and the other carers with suggestions of exercise programs and activities to use throughout the week . Debbie was a very good communicator and would update me about that week’s session or of any issues that might have arisen .I found this invaluable . When other professional support was needed to improve the care program for my brother, Debbie was there to give that advice or point us in the right direction. This holistic approach to physiotherapy made such a difference. I wish we had found you sooner . A big heartfelt thank you to Medella, the team and of course Debbie.
(Originally posted on Google Reviews)
A. Smith
A Godsend When Our Patient Was in a Bad Way
I can highly recommend this wonderful HOME visiting Physiotherapy team. Naomi who takes your initial enquiry was brilliant. She took lots of time to listen to our situation and explained the services that they can provide. Once we decided to proceed a discussion is had with the team and the Physio best suited to the patient’s needs is allocated. The team deal with both the mental and physical side of ill health which really helps. Our patient was in a pretty bad way and not in a position to travel so finding a home physio service was a godsend. Leah, our physio was wonderful, so kind, patient, respectful and understanding and really helped to move our patient forward after a very bad crushed vertebrae. Not only was she great on her visits but really supportive and helpful via email too. She really cares about the progression of the recovery and I am happy to say that our patient is really very well now. If you have someone young or old that needs great home physio, with efficient, caring, compassionate and highly skilled Physiotherapy then these are the people for you. Thank you so much Leah – you’ve been amazing.
(Originally posted on Google Reviews)
Churchview Joinery S. & E.
Completely Changed My Understanding of Pain
As a long term sufferer of migraines I reached out to Debbie for acupuncture treatment. I had an understanding that acupuncture has been used to treat migraines but never felt it was for me. Debbie suggested giving it a go and this treatment has completely changed my understanding of my pain and how to manage it. Debbie is professional and great at tailoring the treatment to my very needs, by constantly reviewing and asking for feedback on my progression. I would highly recommend acupuncture and Debbie’s professional service.
(Originally posted on Google Reviews)
T. Sargent
Kind, Caring, Professional
Kind, caring, professional. Leanne came to visit my mum explained things clearly and offered good advice.
(Originally posted on Google Reviews)
K. Iles
First class Occupational Health service
First class Occupational Health service provided to my 90 year old father-in-law. Rosie was thorough, friendly and helpful. Would definitely recommend. (originally posted on Google)