Specialist Rehabilitation Partners for Case Management & Professionals

A responsive, evidence-based rehabilitation service for the South of England. We support Case Managers, and Insurers with clinical rigour across Complex Orthopaedic, Neurological, and Polytrauma cases.

Case Management & Rehab

Collaborative rehabilitation under the Rehabilitation Code 2015. We provide Immediate Needs Assessments (INA), Goal Attainment Scaling (GAS)-goal setting, and data-driven reporting to support complex injury claims.

Solicitors & Insurers

Specialist Treating Therapist services for personal injury and clinical negligence claims. We provide Rehabilitation Code compliant treatment and data-driven progress reports—not medico-legal opinion.

Care Homes & Statutory Services

On-site therapy partnerships to reduce falls, improve CQC ratings, and facilitate hospital discharge. Scalable support for care homes and housing associations.

Why Professionals Instruct Medella

We bridge the gap between clinical excellence and professional process. From Catastrophic Injury to routine rehabilitation, we understand that you need more than just therapy; you need reliability, data, and speed.

Rapid Response

In urgent cases we can often offer assessment appointments within 48 hours of instruction, preventing failed discharges and interim payment delays.

Evidence-Based Reporting

We can utilise standardized outcome measures (including GAS and UKROC) to provide defensible data on recovery, justifying funding requests and demonstrating ROI.

The “Whole Case” Approach

A true multi-disciplinary team (MDT) approach. One instruction gives you access to both Physiotherapy and Occupational Therapy, coordinated internally to save you administration time.

1

Referral

Instruction received via secure email or website. Admin profile created immediately.

2

48hr Triage

We contact the client within 48 hours to screen safety and book the assessment.

3

INA / Assessment

Home visit to establish clinical baseline, risk factors, and functional goals.

4

Report

Comprehensive report with costings and SMART goals submitted for approval.

5

Rehab Starts

Treatment begins immediately upon authorisation. No waiting lists.

Serving Hampshire, Dorset & Wiltshire

Our mobile team provides comprehensive coverage across the Wessex region, minimizing travel costs for your clients.

Accredited & Regulated

We are fully committed to clinical governance and professional standards. All our therapists are registered with their respective regulatory bodies and adhere to strict codes of conduct.

HCPC (Health & Care Professions Council)

All our Physiotherapists and Occupational Therapists are registered with the Health & Care Professions Council, ensuring they meet national standards for training, professional skills, and behaviour.

CSP (Chartered Society of Physiotherapy)

Our physiotherapists are members of the Chartered Society of Physiotherapy, committed to scientific evidence-based practice and continuous professional development.

RCOT (Royal College of Occupational Therapists)

Our Occupational Therapists are members of the Royal College of Occupational Therapists, dedicated to facilitating independence and safe living for all clients.

Ready to Instruct Us?

Our clinical administration team is ready to handle your referral efficiently.