A Trusted Rehabilitation Partner for Care Case Managers

We understand that managing an individual’s rehabilitation requires trusted, professional partners who deliver on their promises. We work with independent case managers, educational bodies like SEN colleges, and medico-legal firms to provide expert, home-based physiotherapy and occupational therapy for clients with complex needs. We are dedicated to working collaboratively with you, providing a responsive service, clear reporting, and therapy that achieves meaningful outcomes.

Why Case Managers Choose Medella

Unrivalled Clinical Experience

Assign your clients to therapists with the highest level of clinical skill. Our clinicians have a minimum of 7 years’ experience, with a team average of 18, ensuring expert care for even the most complex conditions.

Integrated Physio & OT Team

Benefit from a cohesive, multi-disciplinary approach. Our integrated team of physiotherapists and occupational therapists can collaborate to deliver holistic rehabilitation plans for your clients.

Clear, Timely Reporting

Receive professional, goal-oriented reports that clearly document progress against agreed outcomes. We provide the clear evidence you need for all stakeholders, delivered in a timely manner.

Reliable & Responsive Service

You can rely on us for a professional service that integrates seamlessly with your wider multi-disciplinary team (MDT). We pride ourselves on clear, prompt communication to make your job easier.

Our Simple Referral Pathway

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1. Initial Discussion & Triage

Start with a simple phone call or email to discuss your client’s needs. We can quickly determine the right clinical match from our team and confirm our capacity to support you.

2. Assessment & Goal Setting

Our specialist therapist will conduct a comprehensive in-home assessment, collaborating with you and the client to establish clear, measurable, and functional goals for their rehabilitation.

3. Therapy & Progress Reporting

We deliver the tailored therapy programme as agreed, providing you with regular progress reports that track outcomes against the established goals, ensuring full transparency.

Our Areas of Specialist Expertise

Our team has extensive experience in supporting clients with a wide range of needs, including:

  • Neurological Rehabilitation (Physio & OT)
  • Stroke Rehabilitation
  • Complex Orthopaedic & Post Surgery Rehabilitation
  • Specialist Wheelchair & Seating Assessments
  • Home Adaptation & Equipment Recommendations