What to Expect From Your Home Visit

Starting therapy at home is a straightforward and comfortable process. We’ve designed our service to be as clear and stress-free as possible, from your first phone call to your ongoing treatment sessions. Here’s a step-by-step guide to what you can expect.

1

Your Initial Phone Call

Your journey begins with a no-obligation chat with our friendly team. We’ll listen to understand your situation, answer your initial questions, and explain how we can help. If you’re happy to proceed, we’ll schedule your first home assessment at a time that’s convenient for you.

2

The First Home Assessment

Your dedicated therapist will visit you at home. This crucial first session (around 60 minutes) involves a detailed discussion about your goals and a thorough physical assessment. We then work with you to create a personalised treatment plan with clear, achievable goals.

3

Ongoing Treatment Sessions

Follow-up sessions (usually 45 minutes) are focused on working through your treatment plan. This involves hands-on therapy, guided exercises, and practical advice. We continually monitor your progress and adapt the plan to ensure you achieve the best possible outcome.

How to Prepare for Your First Visit

To help us make the most of our time together, it’s helpful to have a few things ready:

  • Any relevant medical letters or a list of your current medications.
  • Wear loose, comfortable clothing that is easy to move in.
  • Think about the main goals you’d like to achieve with our help.

Frequently Asked Questions

Can a family member or carer be present?

Yes, absolutely. We strongly encourage family members or carers to be present, especially during the initial assessment. This helps everyone to be involved in the goal-setting process and understand the treatment plan.

How do I pay for the sessions?

We will send you an invoice via email after your session, which can be paid securely online via bank transfer. We also accept payment by cheque.

Do you work with private health insurance?

Yes, we are registered with most major private health insurance providers. Please mention this when you first contact us so we can provide you with the necessary details for authorisation.