What to Expect From Your Home Visit
Starting therapy at home is a straightforward and comfortable process. We’ve designed our service to be as clear and stress-free as possible, from your first phone call to your ongoing treatment sessions. Here’s a step-by-step guide to what you can expect.
1. Your Free Phone Call
It starts with a friendly, no-obligation chat. Our team will answer your initial questions, listen to your concerns, and gather the information needed to match you with the best therapist for your situation.
2. A Personal Introduction
Based on our initial call, the recommended specialist therapist for your needs will contact you personally to introduce themselves and arrange a convenient time for your first home visit.
3. The Initial Assessment
Your dedicated therapist will visit you at home to conduct a comprehensive assessment. They will work with you to understand your goals and create a personalised treatment plan to help you achieve your goals
How to Prepare for Your First Visit
Medical Information
Please have any relevant medical letters or a list of your current medications handy.
Comfortable Clothing
Wear loose, comfortable clothing that is easy to move in, allowing for a thorough assessment.
Your Personal Goals
Think about the main difficulties you’re facing and what you would personally like to achieve with our help.
Frequently Asked Questions
Can a family member or carer be present?
Yes, absolutely. We strongly encourage family members or carers to be present, especially during the initial assessment. This helps everyone to be involved in the goal-setting process and understand the treatment plan.
How do I pay for the sessions?
We will send you an invoice via email after your session, which can be paid securely online via bank transfer. We also accept payment by cheque.
Do you work with private health insurance?
Yes, we are registered with most major private health insurance providers. Please mention this when you first contact us so we can provide you with the necessary details for authorisation.
How long are the treatment sessions?
The first home assessment is approximately 60 minutes. Follow-up treatment sessions are typically 30 or 45 minutes depending on what you need.
Trusted by Families Across Hampshire, Dorset & Wiltshire
We are incredibly proud of the 5-star feedback we receive from our clients on Google. These independent reviews reflect our team’s commitment to helping loved ones regain mobility and independence through compassionate, effective, and professional care at home.